Installation
Use the approved installer and follow the instructions supplied with your product. If installation fails, tell support the product name and your Revit or 3ds Max version.
HELP / SUPPORT
Help with your
HAND tools.
Guidance for installation, activation, licensing, and downloads.
SUPPORT TOPICS
How can we help?
Activation
Enter the serial associated with your license email. Contact support if activation does not complete.
30-day R3M trial
R3M has a 30-day free trial. Contact support for trial availability and access instructions.
License
The HAND Annual License covers all current HAND tools for 365 days on 1 licensed device. It is a one-time payment with no automatic renewal.
Device changes and resets
Contact support with your license email and a description of the device change.
Reinstall
Keep your serial and license email available when reinstalling. Contact support if activation needs a reset.
Purchase & payment
Sign in with a verified HAND Account to use Paddle checkout. Check purchase status and receipts in your account.
Download
Find available installers in My products in your HAND Account. Downloads require a HAND Account with a verified email. Activation is handled separately inside the product.
LAND Revit compatibility
Revit 2027, 2026, 2025, and 2024 have full support. Toposolid tools depend on the Revit version and its API support.